Refund Policy
Last updated: August 2026
30-Day Money-Back Guarantee
We stand behind our products 100%. If you are not completely satisfied with your purchase, you may request a full refund within 30 days of your order date — no questions asked.
How to Request a Refund
To initiate a refund, please contact our support team at velorumhealth43@gmail.com with your order number and reason for the return. We will process your refund within 5–7 business days of receiving your request.
Eligibility
- Refund requests must be submitted within 30 days of the original purchase date.
- Refunds apply to your first order of each product.
- Subscription orders are eligible for refund on the first billing cycle only.
- Digital products and e-books are non-refundable once downloaded.
Refund Method
Refunds will be issued to the original payment method used at checkout. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately at velorumhealth43@gmail.com with a photo of the item. We will send a replacement or issue a full refund at no additional cost.
Contact Us
For any questions regarding our refund policy, please reach out to us at velorumhealth43@gmail.com. Our support team is available Monday–Friday.