Cancellation policy

Purchase Options Cancellation Policy

Last updated: August 2026

VELORUM may offer products through both one-time purchases and recurring subscription purchase options.

When you select a subscription, your order will automatically renew according to the frequency and price displayed at checkout until the subscription is canceled.

Managing Your Subscription

Where subscription management is available, you may manage your subscription through your customer account.

Depending on the subscription option, available actions may include:

  • Canceling your subscription

  • Pausing your subscription

  • Resuming your subscription

  • Skipping an upcoming order

  • Updating your payment method

  • Updating your shipping information

You may also contact us at:

velorumhealth43@gmail.com

Cancellation

You may cancel your subscription before the next order enters fulfillment.

If an upcoming order has already entered fulfillment, cancellation may not be possible for that order.

Future subscription renewals will stop after a successful cancellation.

Subscription Charges

By selecting a subscription purchase option, you authorize recurring charges at the price and frequency displayed at checkout until the subscription is canceled.

Shipping charges and applicable taxes may apply to each recurring order as displayed at checkout.

Changes to Subscription Pricing

If subscription pricing changes, we will provide notice where required by applicable law before the changed price applies to future subscription orders.

Refunds

Subscription orders are subject to the VELORUM Return & Refund Policy.

Contact Us

For subscription questions or cancellation requests, contact:

velorumhealth43@gmail.com

VELORUM
shopvelorum.com